Clear terms of service for engaging with Needle Eye’s custom design services

By accessing this Website, you are agreeing to be bound by these Website Terms and Conditions of Use, all applicable laws and regulations and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this Website are protected by applicable copyright and trade mark law.

COLORS

While we have made every effort to display as accurately as possible the colours of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.

EMENDATION

The material displayed on Needle Eye’s Website could include technical, typographical, or photographic errors. Needle Eye does not give warranty that any of the materials on its Website are accurate, complete, or current. Needle Eye may make changes to the materials contained on its Website at any time without notice. Needle Eye does not, however, make any promise to update the materials.

LINKS

Needle Eye has not reviewed all of the sites linked to its Internet Website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Needle Eye of the site. Use of any such linked Website is at the user’s own risk.

RISK OF LOSS

All items purchased from Needle Eye are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Logistics and Delivery

While Needle Eye strives to ensure smooth logistics and delivery processes, we cannot be held responsible for any issues that may arise during transportation, including delays, damages, or loss of garments. We will make reasonable efforts to assist customers in resolving such issues, but ultimate responsibility lies with the logistics service provider.

Natural Disasters

Needle Eye shall not be held responsible for any damage or loss to garments caused by natural disasters such as floods or any other unforeseen circumstances beyond our control.

WARRANTY

Needle Eye makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. Also, We will not be liable for any damages of any kind coming from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

After Care

Needle Eye expects customers to follow the recommended aftercare instructions provided with each garment. We shall not be held responsible for any damage caused to the garments due to improper handling, cleaning, or maintenance by the customer.

Intellectual property rights and usage guidelines

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of or its content suppliers. Under this license you may not modify or copy the materials, use the materials for any commercial purpose, or for any public display (commercial or non-commercial). Attempt to decompile or reverse engineer any software contained on Needle Eye Website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.

TRADEMARKS

Needle Eye has filed its application for registration under the Trade and Merchandise Act and Rules at Delhi under different classes and awaiting registration. Any violation of our trademarks will be liable for legal action.

Payment and refund policies

PRICING

Except where noted otherwise, the List Price displayed for products on our Website, whether in Foreign Currency or Indian Rupees represents the full price of the product.

With respect to items sold on Needle Eye, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.

If you have other queries such as

If its not fitting in your budget

No worries. Our Team will help you with more options within your budget as we have a wide range of products.

The Price for a made to order outfit

The price remains same if the ordered outfit is same as sample.

Any customisation in design, embroidery, fabric, colour etc. – will be charged additional subject to the requirement.

Shipping charges

Shipping outside India will be chargeable depending upon the weight & volume of the outfit & the country of dispatch.

Dispute resolution and legal jurisdiction details

GOVERNMENT LAW

Any claim relating to Needle Eye Website shall be governed by the laws and shall be submitted to confidential arbitration in Bengaluru, India, except that, to the extent you have in any manner violated or threatened to violate Needle Eye intellectual property rights, Needle Eye may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts.

General Terms and Conditions applicable to Use of a Website.

In Case of any clarification, feel free to contact us.